Payment Policy

At CBilities, we prioritize making your shopping experience secure, seamless, and convenient. Our payment policy outlines the ways we process transactions, protect your information, and ensure that every purchase you make is smooth and worry-free.

1. Accepted Payment Methods

We accept a variety of secure payment methods to accommodate your preferences:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)
  • Secure online payment gateways
  • Other payment methods as indicated on the checkout page

All transactions are processed through encrypted and trusted payment systems to ensure your financial information is safe.

2. Payment Processing

Payments are authorized and processed immediately upon order placement. You will receive a confirmation email once your payment has been successfully completed. Orders will only be shipped after payment has been successfully authorized.

In cases where payment cannot be processed (e.g., insufficient funds, incorrect card information, or declined authorization), your order will not be completed, and our team may contact you to resolve the issue.

3. Security and Privacy

CBilities takes the security of your financial information seriously. We employ industry-standard encryption, secure servers, and strict data-handling procedures to prevent unauthorized access. Your payment details are never stored on our servers, and we never share your information with third parties for marketing purposes.

4. Order Verification

For your safety, CBilities may perform verification checks on orders that appear unusual or suspicious. This can include contacting you directly to confirm your identity, billing information, or order details. These measures help prevent fraud and ensure that all transactions are legitimate.

5. Refunds and Payment Issues

Refunds for returned products are processed according to our Returns Policy. Once a refund is approved, it will be issued to the original payment method used for purchase. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

If you experience any issues during the payment process, including failed transactions or duplicate charges, contact our customer support team immediately. We will investigate and resolve the matter promptly to ensure your peace of mind.

6. Contact Information for Payment Support

For assistance with payments, billing questions, or refund inquiries, you can reach us at:
Email: [email protected]
Phone: (919) 271-5590
Address: 1300 SE MAYNARD RD, STE 102, CARY, NC 27511

At CBilities, our mission is to make shopping for keyboards, headphones, computer stands, and other tech accessories effortless. Our secure, reliable, and transparent payment process is part of our commitment to providing you with a superior customer experience.

Company Information
Company Name: COMPUTERBILITIES INC
Address: 1300 SE MAYNARD RD, STE 102, CARY, NC 27511
Phone: (919) 271-5590
Email: [email protected]